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  • Our Commitments

    We care greatly about everything relating to the quality of your products and place great emphasis on satisfying our clients. That is why we promise to respect the 10 following undertakings wich make all the differents.

    Our Commitments Background Our Commitments

1- PRODUCT QUALITY

DH cometics has the vocation to discover its clients brands previously reserved for the few insiders and offers cosmetics manufacturers and laboratories whose expertise and reliability are of international fame. The quality of their products allows the application of small amounts for optimal results. The regular use becomes a pleasure, a search for perfection, a daily need. In addition, our partners are committed and distribute non-animal tested products.

 

2- A CHOICE SELECTION

DH cometics offers an ergonomic and user-friendly platform to make your visit as pleasant as possible and to facilitate your research; Products are divided into categories and subcategories, dedicated areas are created by topic for easy navigation. More than 250 high-end cards care products are present in the catalog, in French and English.

 

3- PRICES AT FAIR VALUE

We manage rigorously our cost of communications and marketing following a consistent line on prices. Playing transparency, and we allow the comparison to fair competition prices are cheaper.

 

4 THE COUNCIL AND EXPERTISE

DH cometics guide you and inform you in detail about each of the products it distributes. Full information but also tips and questions / answers are available for you ensure proper use and optimum efficiency. In the event that an issue persist, please ask us by email. Then we will publish our response in the 'Tips' to help other users.

 

5- A CLEAR INFORMATION PRODUCTS

In order to bring you all the necessary elements to choose well, we draft a precise and exhaustive detail sheet for each product we offer: description, usage tips, safety precaution, country of origin, ingredients .. .). These sheets are available in French and English.

 

6- THE CUSTOMER SATISFACTION

DH cometics agrees to reimburse you defective products do not match your order or if you change your mind. Refer to the "Money Back" for more information.

 

7. SECURITY OF PERSONAL DATA

DH cometics undertakes to respect the privacy of its customers and users, and refuses to use personal data. We do not give your details to third parties.

 

8- THE SAFETY OF PAYMENTS

DH cometics ensures perfect transparency as to the security of information processed by credit cards, Visa, MasterCard, American Express and PayPal. Upon payment you leave the site temporarily dealer to the secure payment site of Crédit Mutuel - CIC (SSL secure mode) or Paypal.

 

9- FAST SHIPPING

DH cometics makes it a point to keep its commitment to ship your package the same day. For more information, please see the "deliveries and prices." CUSTOMER SERVICE 10- DH cometics team is at your disposal to answer your questions or remarks Monday to Friday from 8:00 to 15:00 at the following number Phone: 06.12.47.12.71 or by email at contact @ dh- cosmetics.com